Primary Job Function

To provide maintenance and repairs on a wide variety of residential and commercial heating and air conditioning systems according to company standards providing the customer with a high quality experience. Provide feedback to Service Manager regarding technical training needs, inventory and retail pricing. Develop training programs for the service department as needed and directed.

Required Qualifications

• Valid driver’s license.
• EPA Universal Refrigerant Handling License
• Demonstrate a willingness to invest in tools used in the Service of HVAC equipment.
• Demonstrate a willingness to invest time in service-training seminars and classes.
• Understand and communicate the benefits of preventative maintenance.
• Demonstrate advanced customer service skills and have the ability to communicate clearly, idea’s and explanations of problems to residential and commercial customers and coworkers
• Operate equipment and tools necessary for the position
• Nate Core Certification
• Acquire Specialty Certifications With-in 1 Year of Service Technician Level 5
• Master Mechanical License

Duties

ℹ️ True emergency on-call service only – minimal after-hours work

Your responsibilities as a HVAC Service Technician will include:

• Purchase / Maintain required tool list
• Arrive at job-site at scheduled time and location as dispatched
• Relocate from one job-site to another as dispatched during the workday
• Report to dispatcher when arriving and leaving job-site
• Operate company vehicle as needed.
• Communicate with customers and collect C.O.D. on maintenance visits as directed
• Ability to work staggered schedule if required
• Maintain professional appearance and attitude at all times
• Complete all service-related forms properly
• Customer service as required by the position
• Diagnose and troubleshoot a wide range of residential and commercial equipment, present repair and replacement options
• Complete service repairs as approved by the customer.

• Ability to layout, design, and install low voltage wiring
• Ability to read and interpret wiring diagrams and blueprints and make accurate material lists
• Advanced diagnostic, repair and provide preventative maintenance on a wide range of residential and light commercial equipment without supervision
• Basic sheet metal & fiberglass duct practices
• Air balancing principles, techniques and diagnostics with velometer or hood
• Calculate equipment efficiency and operating costs
• Responsible for establishing technical training schedule based upon team needs for the calendar year as directed by Service Manager
• Create & present training seminars and classes for in-house meetings as directed by Service Manager
• Other duties as assigned

Full Benefits Included

We offer an excellent employment experience and make sure our dedicated staff members are rewarded for their commitment. Working for B&L Ott provides the following benefits:

• Attractive base pay compensation
• Pay bonus & SPIFF incentive programs
• Opportunity for advancement
• Health/prescription benefit plan
• Paid holidays
• Company vehicle and uniform
• Paid training and education
• 401k with company contribution
• Profit-sharing opportunities
• Company cell phone
• Wellness program
• Financial and retirement planning