Mr. Ott, In May we had a Trane heater and air conditioner installed by your company. I just wanted to write and thank you for advising us as to what we needed and the benefits of the higher efficiency unit along with the electronic air cleaner. We were pleasantly surprised at our electric bill for this summer, which we all know was brutal, a real test for the system. We are anxiously waiting the cooler weather to see how this unit will help us with our gas bills. Also, we want to commend your staff on a job well done under probably the worst conditions. We had a paver patio installed prior to the Trane installation and the grounds were under repair. That day we had a steady rain and chilly temperatures. Needless to say, the ground repairs turned into a sloppy mess but your crew handled it without any complaints and made the best of the poor conditions. When the job was finished, the basement and patio were as if nobody was working there. Great job by all!!! Thank you for the quick response on cleaning the air cleaner this Monday, Ian is a real asset to your crew.
Wendy & Bob
We had a Trane heating & air system installed in August 2010. We have been more than happy with the system and even more so with the service. Ryan you were awesome with explaining how the system would work and helped us to select a system that would meet our needs. Our first winter with the new system was great. We haven’t calculated what we may have saved in heating cost but we were very comfortable with the system. Your team took the time to set the dampers to get the most efficient air flow and even set at a lower temp all the rooms were very comfortable. The upstairs has never felt warmer and the air filter system has kept the dust down and our allergies more under control. I would recommend our system and your services to anyone. Thank you again, I can’t say enough. We are looking forward to our first scheduled maintenance checkup.
Dave De Poister P.E.
My wife and I completely gutted our stone home built in 1949. We contracted B&L to install a new heating and A/C system including all the duct work. It was a pleasure to work with them during the design and installation phase. They continue to provide excellent service twice a year during season changes. The air is super clean, and the temperatures constant during both winter and summer. Our gas bill for January 2011 was $95.00; an exceptionally cold month. If you are considering modifications, repairs, maintenance, or a new installation, they are the people to work with!!!!!!!!!!!!!!!!!!!!!!!!!
I’m writing to you to let you know how pleased I am with the new Trane XL15i that B & L Ott recenty installed on my home. I was initially hesitant, as it is a huge investment however, after giving it considerable thought I realized that if I skimp now that I would pay for it later. The system that I was replacing had been costing me dearly over the past number of years with repairs and inefficiency. Ryan and his team were extremely professional and the workmanship is second to none. As far as the Trane system, I couldn’t be more satisfied. This is the first time, in the 8 years that I’ve been in my home, that my whole house has been at the same temperature. They say that you get what you pay for and in this case, I’m happy that I purchased a Trane system from Ryan.
Hope all is well. Just an update on the house, the indoor air quality has improved greatly. The new system has eliminated the odor and reduced the humidity. It is a vast improvement! We really appreciated the workmanship and attention to detail. Your crew was professional and very courteous. It was a pleasure having them at the house.
Ryan Ott is very professional, took time to answer my questions, explained about the financing etc. Definitely glad I did business with him. His dad installed our first system when we built our house.
Very knowledgeable and neat.
B&L Ott made sure they tracked no dirt or debris and cleaned up very well afterwards. Very knowledgeable, they care about their work. They hired very good men to help them, I would recommend them, in fact I already have.
B&L Ott has been our HVAC Contractor for nearly 20 years. They are extremely reliable and trustworthy.
Excellent Installation Team
I just wanted to pass along that Ian serviced our geothermal system yesterday and we were very impressed with his service. Ian is very knowledgeable, and I appreciated his educating me on the system. He really made me understand the system much better. Ian was very respectful and professional; a pleasure to work with. Thank you!
I hired B and L Ott to install a complete HVAC system in a 65 year old house we gutted 3 years ago. They designed, installed, and maintain the system for us. The system meets all of our needs and is very cost effective. They are a pleasure to deal with and are very professional. Their maintanance agreement is cost effective and has solved any problems we encountered. I am a Professional Engineer and know and appreciate quality workmanship and ease of operation. B and L Ott meets all of my needs.
As owners of an older home central air conditioning installation costs were cost prohibitive. We learned about split wall air units through a mailing of B&L Ott’s. Ryan Ott evaluated our home, gave us an estimate and provided us with financing information. He was very professional, knowledgeable, thorough and did not pressure us into a decision. After reading all the literature and reviewing his recommendations, we determined that these units would serve our needs. The workmen who installed the units were very efficient, informative and professional. We were impressed with their work ethic as they worked as a team, several men inside while others were outside. They completed the job within 1/2 day and left the work area clean. After completion Ryan reviewed in detail the use of the units through demonstration and where to find information in the instruction booklet. He refused a tip for his workers, stating he was just happy to serve us. We are very pleased with our units (one downstairs and one in bedroom). They are very quiet and cool the levels efficiently. They are mounted on the walls inconspicuously. With the heat wave this month we are especially glad we decided to have this work done. We would highly recommend B&L Ott Heating and Air Conditioning to our friends.